What is DORA? DORA refers to Digital Operational Resilience Act. This has become very important for banks now. The Digital Operational Resilience …
Panoptic personalization is a strategy that various technologies to provide a customized banking experience. Almost every household on the planet conducts financial …
In his acclaimed book “The SPEED of Trust: The One Thing That Changes Everything,” Stephen Covey underscores the importance of trust in …
Machine Customer is a term that denotes software programs, autonomous devices, or both that function as actors in transactions, such as the …
While the pandemic and recent years have pushed banks into a ‘digital transformation journey,’ we must recognize the immense potential and opportunities …
In the past decade, the financial sector has witnessed a seismic shift in operations, customer relations, and services due to the rise …
